Effective Date: April 15, 2026
Last Updated: April 15, 2026
1. Introduction
Welcome to Kitchen Truckin Inc. (“Company,” “we,” “us,” or “our”). We operate the website www.kitchentruckin.com (the “Site”) and associated online services (collectively, the “Services”). At Kitchen Truckin, we are dedicated to revolutionizing your kitchen with innovative, durable, and sleek gadgets, as reflected in our mission to help you “Cook Smart, Tidy Fast.” We understand that privacy is important to our customers. This Privacy Policy describes how we collect, use, disclose, and protect your Personal Information when you interact with our Services.
By accessing or using our Services, you agree to the collection and use of your information in accordance with this policy. If you do not agree with the terms, please do not use our Services.
This policy covers information collected:
- Through our Site.
- In email, text, and other electronic messages between you and our Site.
- When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
- From third-party sources, such as social media platforms or payment processors, where permitted by law and their policies.
2. Information We Collect
We collect several types of information to provide and improve our Services to you.
A. Personal Information You Provide to Us
“Personal Information” means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you.
- Contact and Account Information: When you create an account, make a purchase, sign up for newsletters, or contact us for support, you may provide your name, email address, phone number (including our business number +1 647 232 6757 for callback purposes), shipping/billing address (such as 2942 Town Line, Coldwater ON L0K 1E0, Canada), and password.
- Transaction and Payment Information: Details of products you purchase from us, order history, and payment information. We use secure third-party payment processors; we do not store full credit card numbers on our servers.
- Communications: Records of your communications with us, including when you contact our support team at centesimistic@kitchentruckin.com, provide product reviews, or participate in surveys.
- Preferences: Your preferences for receiving marketing communications and product interests.
B. Information Collected Automatically
When you visit our Site, we and our service providers may automatically collect certain information about your device and browsing actions.
- Device and Usage Information: IP address, browser type, operating system, referring URLs, pages viewed, links clicked, dates/times of access, and other usage data.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance user experience, analyze trends, administer the site, track movements around the site, and gather demographic information. You can control cookie settings through your browser.
C. Information from Third Parties
We may receive information about you from third parties, such as social media platforms (if you interact with our profiles), analytics providers, advertising networks, and data enrichment services (to ensure we have accurate delivery details).
3. How We Use Your Information
We use the collected information for various business purposes, including:
- To Fulfill Your Orders and Requests: Process transactions, deliver products, send order confirmations, provide customer service, and manage your account.
- To Communicate with You: Respond to your inquiries via email or phone, send important administrative messages (e.g., policy changes), and, with your consent, send marketing communications about new products, sales, and promotions that align with our brand promise of helping you “chop, slice, store and serve effortlessly.”
- To Improve Our Services and Marketing: Analyze usage trends, personalize your experience on our Site, develop new products and features, and measure the effectiveness of our advertising. Our goal is to continuously “transform messy cooking sessions into seamless joy.”
- For Security and Fraud Prevention: Protect the security of our Services, prevent fraudulent transactions, and comply with legal obligations.
- For Business Operations: Conduct internal research, audit, and analysis to support our business operations, which include over 260+ kinds of products and serving 55K+ satisfied customers.
4. How We Share Your Information
We do not sell your Personal Information. We may share your information in the following limited circumstances:
- Service Providers: We share information with trusted third-party vendors who perform services on our behalf, such as payment processing, order fulfillment, shipping (e.g., postal carriers), data analysis, email delivery, hosting services, and customer service. These parties are contractually obligated to protect your information.
- Legal Requirements: We may disclose information if required by law, subpoena, or other legal process, or if we believe it is necessary to protect the rights, property, or safety of Kitchen Truckin Inc., our customers, or others.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred as a business asset.
- With Your Consent: We may share information for other purposes with your explicit consent.
5. Your Choices and Rights
Depending on your location, you may have certain rights regarding your Personal Information:
- Marketing Communications: You can opt-out of receiving marketing emails from us by using the “unsubscribe” link at the bottom of our emails. You may still receive transactional emails related to your orders.
- Account Information: You can review and update certain account information by logging into your account on our Site.
- Cookies: Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies, but this may affect some functionalities of our Site.
- Access, Correction, Deletion: You may have the right to request access to, correction of, or deletion of your Personal Information we hold. To exercise these rights, please contact us using the details in Section 10. We will respond to your request in accordance with applicable law.
6. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. We use secure socket layer (SSL) technology to encrypt data during transmission. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When deciding how long to retain data, we consider its amount, nature, sensitivity, the potential risk of harm from unauthorized use or disclosure, and our legal obligations.
8. International Data Transfers
Our company is based in Canada, and our servers may be located in Canada or other countries. If you are accessing our Services from outside Canada, please be aware that your information may be transferred to, stored, and processed in a country whose data protection laws may differ. We will take steps to ensure that your data receives an adequate level of protection as required under applicable laws.
9. Children’s Privacy
Our Services are not directed to individuals under the age of 16. We do not knowingly collect Personal Information from children under 16. If we learn that we have collected Personal Information from a child under 16, we will take steps to delete that information. If you believe we might have such information, please contact us.
10. Contact Us
If you have any questions, comments, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Kitchen Truckin Inc.
Address: 2942 Town Line, Coldwater ON L0K 1E0, Canada
Email: centesimistic@kitchentruckin.com
Phone: +1 647 232 6757
We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other reasons. We will post the updated policy on this page with a revised “Last Updated” date. We encourage you to review this page periodically for the latest information on our privacy practices. Material changes will be communicated to you via email (if you have provided one) or a prominent notice on our Site. Your continued use of the Services after the effective date of the revised policy constitutes your acceptance of the terms.
Thank you for trusting Kitchen Truckin Inc. with your business. We are proud to serve you as part of our community of over 55K+ satisfied customers and strive to maintain that 98%+ customer satisfaction.